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PRIVACY POLICY

1. We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details, comments, feedback, product reviews, recommendations, and personal profile.

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2. When you conduct a transaction or contact us via on our website, survey, email or booking form, as part of the process, we collect personal information you give us such as your name, address, email address. Your personal information will be used for the specific reasons described in this privacy policy.

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3. We collect such Non-personal and Personal Information for the following purposes:

ā€‹To provide and operate the Services;

To provide our Users with ongoing customer assistance and technical support;

To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

To comply with any applicable laws and regulations

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4. We may need to disclose your personal information where required by law, such as a legal authority.

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5. For purposes of providing services such as cycling holidays and training camps we may need to disclose some of this personal information to the providers of these services.

 

6. Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell some of our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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7. We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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8. Our website uses cookies. Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third­ party to recognize you and make your next visit easier and the Service more useful to you. In addition to our own cookies, we may also use various third­ parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.  If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly. There are two types of cookies we may use on our site:

Session (Transient) cookies: these cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.

Persistent (Permanent/Stored) cookies: these cookies are stored on your hard drive until they expire (i.e based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behavior or user preferences for a specific site.

 

9. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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10. We may from time to time contact you with offers, details of new products etc. If you do not wish to receive this information please contact us by email or post to advise us and we will remove you from these lists.

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11. If you don’t want us to process your data anymore, please contact us by email or post

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12. If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us by email or post

 

Postal address: APDO Correos no. 171, Xaló 03727, Alicante, España

Email address: info@siempre.cc

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